These workarounds included updating audio drivers, either via Windows Updates or the manufacturer, or making sure that the audio devices for microphone, speakers and headsets were set to the correct device and not to default. Microsoft published workarounds for the issue, divided into tips for systems on which the update was not installed on and for systems with the update installed. The sound driver could also have issues with the feature on some systems, Microsoft notes. One commonality was that audio enhancements was disabled before installation of the cumulative update on most systems. Some affected Windows devices might have no audio, but other affected Windows devices might only have issues on certain ports, certain audio devices or only within certain applications. The issue appears to have different severities: on some systems, audio playback is broken entirely, on others, audio playback was affected for certain applications, audio devices or ports only. It was introduced in the August 2022 preview update for the operating system, KB5015878, and was included in the August 2022 cumulative update for the operating system as well.Īccording to Microsoft's description, audio may not work properly or at all on affected Windows 10 devices. The issue affected some Windows 10 devices only.
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